Frequently Asked Questions

Everything you need to know about our system accounting solutions

What is system accounting and how does it benefit my business?
System accounting is an integrated approach to managing and recording transactions within a unified digital platform. It reduces manual workloads by automating tasks like reconciliations and consolidates data for clearer oversight, helping businesses maintain accurate and up-to-date records.
How does Countovia ensure data security in its accounting system?
Countovia employs encrypted cloud storage, multi-factor authentication, and role-based access controls to safeguard your data. Regular security audits and routine backups ensure that your records remain protected at all times.
Can I access my financial records remotely?
Yes, our cloud-based interface allows secure remote access from any device. Real-time dashboards provide up-to-date overviews, while detailed logs track every entry for thorough transparency.
What level of support does Countovia provide?
We offer dedicated onboarding sessions, user training, and ongoing support from our Singapore office at Marina Bay Sands. Our team is available to address configuration questions and resolve any technical issues promptly.
Is the system compliant with Singapore regulations?
Absolutely. Countovia’s platform adheres to local accounting standards and reporting requirements. We stay current with regulatory updates to ensure your records remain compliant.
How do I get started with Countovia's accounting services?
Simply contact us via the form or call our office, and a specialist will guide you through initial setup, system configuration, and training. We’ll have your account ready for use swiftly and accurately.